Joseph Montes

It will go there after 5 seconds where nothing is pressed. Currently there is no timer field to specify this time.

You can use the BLF hint BOSS_EXT, where EXT is the Boss’s Extension number, to monitor the state of the Boss/Secretary function on the Boss’s phone.

You would be able to use the same BLF hint above for the secretary.

This is a very traditional feature for phone systems, so this would be common practice for the secretary to manage the Boss’s…Read more

These are the standard ports for the different technologies. This is managed through the VitalPBX Firewall rules and technology settings, rather than Network Settings.

Yes, you can use an FQDN, as long as you have configured the A Records correctly through your DNS server’s configurations.

On the current Endpoint Manager, you could have a Host…Read more

We recommend no more than 4 options when creating a BLF, as too many options would be too convoluted for any calling user. So for personal assistant, we have limited this to 4 as this is an end-user managed feature.

Default would be the destination if no option is pressed.

This would be a free-option. It would solely depend on the business if…Read more

*71 would be the only way for you to know which extension is registered through the device, independently if it is a physical or soft device. Hot Desking does not affect any device configurations, since this change is done on a server level.

Hints are the different BLF hint codes that will allow you to configure BLF keys on your phones with different features, like monitoring Voicemail from another extension, or as mentioned before, diversion hints.

There are various hints throughout the system, for example, when you create a Night Mode, you can choose to generate a hint NM_1. You…Read more

That will hugely depend on the phone model if they got it available through their configuration files. Remember that every phone manufacturer has a different configuration file that they manage.

I would recommend to check on additional options for your particular phone model’s configuration file. Now, I would also recommend the Multi-Cast RTP if…Read more

User’s can have different locations assigned to them based on the e911 number they use. This is usually managed by the provider that might add additional numbers to the emergency CID when calling 911. So, you can assign those depending on how you have the e911 configuration with your VoIP provider.

The different locations may vary on cities, for…Read more

The feature is called “Email Credentials” and it is the last one, on the left column below “Create Hints”. This is enabled by default, so whenever you create a new extension and have an email configured on it (assuming that you have also configured the email client), an email will be sent to the user.

Enabling Diversion hints enables hints for Call Forward status of the extension, as well as DND. This will allow you to monitor if the phone has an active Diversion from any device. The disadvantage of this, and why it comes off by default, is that it takes a toll on CPU every time the system will reload for new configurations. Specially when you…Read more

We don’t have that type of documentation. In this case, Office 365 if that is your email server, will give you the parameters needed, such as SMTP port, whether or not it is using TLS, and the Username and Password.

Yes, it is possible to have multiple emails, you must simply separate them by comma on the fields.

It is a free choice. you can use the ones that come by default. If something specific is required you will be asked by the device manufacturer of the phone or other PBX system that you are connected to.

For example, on VitXi WebRTC, https://wiki.vitalpbx.org/documentation/vitxi-webrtc/vitalpbx-preparations/, you are asked to use a specific set of…Read more

The team is still performing various tests as they have not been able to reproduce the issue yet.

Hello,

We have been notified about this, and our dev team is investigating into why this may be happening. We will have further news following up the investigation.

Sorry for the inconvenience.

Hello!

Yes, it is possible. All you have to do is share the Virtual faxes module with the Tenant Administrator for that tenant.

This is done through the User Profiles, under Admin > Admin > User Profiles. There, you can modify the existing Tenant Administrator Profile, or create a new profile with the same options as the Tenant Administrator and…Read more

If you want to call other SIP phones with VitalPBX, you must have a Trunk with the other PBX System directly. This can be a SIP, IAX2, or PJSIP Trunk. Then, you must have the Appropriate outbound routes created.

Hello Mr Wilds, may you try again? The Certification Exam seems to be working fine, and a couple of students have now taken the exam.

What you can do in this case is to have a Call Forward or a Follow me to a Callback that will call to a DISA where the user can then perform the outbound call. Or you can have the user call a DID to a Callback and this callback will return the call and send the user to a DISA so they can perform the outbound call from the PBX.

Mr Gupta, the live session tomorrow will cover VitXi WebRTC and its configuration. VitXi Mobile is still under revision, it will not be presented. VitXi at the moment does not have SFU capabilities built in. This will be coming in future updates.