Josiah Salser

Module 4.12
– In Video at 1:30 it shows ports for Host settings. Are these the standard ports? I am interested in deploying this via VPS. Since the network settings are not accessible I do not know what ports to put here
-Also, for a cloud hosted PBX deployment, instead of using the IP address I can use an FQDN from my own right?
– At 2:30 why is…Read more

In Module 4.11, in Video at 5:00, for caller assistant, the caller can only press 4 options? Can I add more options?

What does default mean beneath the Press 4 option?

What is the purpose of allowing a customer to press an option that routes to parking? (please provide practical example)

In Module 4.10 In the video, it shows an extension being hotdesked into a PC softphone. Is there any indication of what extension is hotdesked into that phone WITHOUT dialing *71? Somewhere on the phone that shows the extension that is currently active? What about on a physical phone? Does it display the extension number currently active or is it…Read more

In module 4.9, regarding the boss secretary feature –
Is there an indicator showing the boss that his extension is in secretary mode?
Is there an indicator showing the secretary that boss/secretary mode is enabled?
In the video there doesn’t seem to be any indication to the secretary that the IT Admin was trying to reach the boss? By knowing this…Read more

Why have different e911 caller id’s for the ext and the device? I didn’t understand that. Can you give me a practical example?

In Module 4.6 it says in the notes that Under Settings > PBX Settings > System General, you can enable the option “Send Welcome Email”. (This option is not in my PBX).

In Module 4.4, it mentions enabling diversion hints. Can you explain this further? I don’t understand what it is for.

I read the article here on paging: https://wiki.vitalpbx.org/documentation/vitalpbx-manual/pbx/applications/paging-intercom/

It mentions Multicast, but shows the GUI of the phones only. Is there way to setup provisioning from the PBX to apply the multicast template by defining the parameters within VitalPBX instead of having to login to the GUI?

Do you have any documentation on using and setting up Office 365 as an external mail server?

In Module 4.1, at 12:18 in the video it discusses codecs and DTMF modes. How do I know which to use?

In the section System Settings>System Misc>Notifications, can multiple emails be added there to receive notifications?